The Public Trustee and Guardian (PTG) as guardian has the authority to make decisions concerning access to services. PTG is unable to sign NDIS service agreements as they contain matters beyond the scope of the authority provided within the Guardianship Order.

As guardians, we do not have authority to make decisions in relation to a client's financial estate.

Guardians are also unable to agree to matters on client's behalf that are outside of PTG's control.

NDIS agreements set out responsibilities for clients that are personal to them. It would be more appropriate for those matters to be the subject of an agreement with the client. Any such agreement should acknowledge any limitations on client's capacity to understand or comply with obligations set out in it and should be communicated to the client in a way that is suited to the client's communicative abilities.

A letter acknowledging support services for an individual can be provided should the Public Trustee and Guardian have authority to do so. A service acknowledgement can be requested by contacting guardians@act.gov.au or (02) 6207 9800.